Customer reviews of Hotel am
Wellness & Health Holidays in Thuringen
- General review
- Wellness area
‘Lovely short break from everyday life to refuel and relax’
We were always treated very warmly, all staff were attentive, the rooms were clean, the sauna area could be used anytime. The three course meal was great. The breakfast buffet was plentiful. The restaurant area was unfortunately a bit chilly. The city is beautiful and definitely worth a short trip.
Hotel in general
The lobby was large and welcoming, the rooms clean, bright and friendly. The hotel lies directly opposite the castle park and there's no big main road by the hotel so it was also very quiet.
Service and hospitality
the reception was very friendly and we got an envelope with our spa treatments. The dates could be postponed or you could make additional appointments. Staff in the sauna and spa, as well as in the reception and restaurant, were all attentive and friendly.
The appetizer of three course menu was not to our taste, so we asked beforehand if we could leave it out. It wasn't left out, but we were served a wonderful alternative. We are in the restaurant on both evenings and it was wonderful. The food was delicious and the staff were friendly and attentive. The breakfast buffet was also great. Lots of food, fresh coffee, if desired, and you one could also order small ommelettes and the like. We actually had a morning champagne breakfast in the room, but since we liked the buffet so much, we went down again the next morning for the "community breakfast";)
Spa, treatment and pool area
It was all very clean. Again, the staff were attentive and friendly. You feel very comfortable here.
Treatments and programmes
As previously mentioned, everything perfect
Why should guests choose this hotel?
Rest and relaxation can definitely be found here.
M. A., March 2015 , 30 to 39 years , as a couple
Benfit from the experience of other guests and get inspired with their tips and reviews! Here you can find real reviews from our customers. Only the guests who have booked with us and stayed in Hotel am Schlosspark in Gotha can review the hotel.
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Top tips from our customers
‘Between 20-22:00 we had the sauna to ourselves.’