Flex Upgrade advantages at a glance

• Free rebooking and cancellation up to 14 days before arrival
• All package tours secured against insolvency with security certificate

Costs for upgrading to the Flex Upgrade

• For own arrival (you have booked flights, trains etc. yourself): 2% of the price of your holiday package

Please note:

• Flex upgrade fees are non-refundable
• Additonally booked insurances are non-refundable, in case of rebooking these insurances remain valid for the later trip
• As of a requested second rebooking, fees in the amount of 30GBP per traveler will be charged.
• In case of cancellation based on the "Flex-Upgrade", the deposit paid will be converted into a credit which can be used for a different trip or trip at a later date. Upon request, the travel price will be paid in full with the deduction of a service charge of 30GBP per traveler.