Hotel Slovan

Customer reviews

• Veronika S.

  from Germany

  ‘gladly again’ Translated by Google

  I booked a complex cure, and I got it, I feel better. The location close to the center and yet quiet, short distances to the sources were pleasant on rainy days. The hotel is more of a sanatorium, for me that was right. show more

  • Hotel in general

    The staff was always friendly and helpful, even if only a few spoke German, but there was always someone to find, who helped. But there are doctors who speak good German and also with the treatments there was no problem. I got a lot more treatments than expected, only the massages were booked. I then paid excellent Thai massage extra in the center. Already paid Nordic walking, which I had to cancel because of time problems, as well as the use of the swimming pool, because I had a cold, I was refunded after my treatment plan had been changed. The room was cleaned daily, but the used dishes were not exchanged for clean. The bed was with mattress on chipboard for me okay, it was at nine nights 1x fresh. The organization of the food is more like a sanatorium, you get assigned a fixed table, who is not there early, gets z.b. at the breakfast no wholemeal bread or wholemeal rolls more, unfortunately there was never fresh fruit, only occasionally compote. Also, there was no low-fat soft or cream cheese, only hard cheese. The vegetables were never overcooked, steamed to the point. The audience is primarily Russian and Czech, you realize that the hotel is set up, for example. There are only for these languages ​​excursions and tours to book, but tickets are organized and the local tourist information is all in German. The location is close to the center, but far enough from the hustle and bustle of the colonnades away, also you are with a few steps uphill in the woods.

  • Service and hospitality

    The service was good and always friendly and helpful.

  • Cuisine

    It lacked fresh fruit, whole grains and low-fat cheese, in a hotel, the u.a. Specializing in diabetics, unfortunately a drawback, otherwise the food was good, it is just not a hotel in the strict sense.

  • Spa, treatment and pool area

    The health resort is well organized, but it would be good if someone spoke German or English during treatment planning, so it was a bit tedious, but worked. Everything is clean and the ladies at the individual treatments were always nice and helpful. The water in the pool is too cold, and the ambience in the pool and sauna area not particularly inviting, also here, it is a spa hotel and no wellness hotel.

  • Treatments and programmes

    All I got was good: inhalations, various baths, but unfortunately the gymnastics groups and the massages were booked, there are not enough offers.

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  • September 2018
  • 9 - 11 days
  • 50 to 59 years