Flex Upgrade benefits at a glance
- Free re-booking and cancellation up to 14 days before arrival
- All packages with security certificate against insolvency secured
Costs for the Flex Upgrade
- For own arrival: 3% of the travel price
- For travel with flight booking: 3% of the hotel and round trip price + 90 EUR per traveler for the flight
Additionally to note
- Flex Upgrade fees are non-refundable.
- If you have booked a travel insurance, this is non-refundable. In the case of re-booking, this remains for the later trip.
- From a desired second re-booking, fees of 30 EUR are incurred per traveler.
- In case of cancellation based on the "Flex-Upgrade", the deposit paid is converted into a travel credit, which can be used for another or later trip. Upon request, the travel price will be refunded, minus a processing fee of 30 EUR per traveler.